Shipping policy

Shipping Policy – Elegance Factory

Last Updated: Feb 2025

At Elegance Factory, we are committed to providing a smooth and hassle-free shopping experience. Below is our shipping policy to help you understand our process.

Processing & Shipping Times

• Order Processing: All orders are processed within 1 business day (excluding weekends and holidays).

• Shipping Time: Orders are delivered within 3 to 5 business days after processing.

Free Shipping

• We offer free shipping on all orders—no minimum purchase required!

Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number.

• Please allow 24-48 hours for tracking updates.

Shipping Locations

• We currently ship within the United States 

• International shipping availability will be indicated at checkout.

Delays & Lost Packages

• While we strive for timely delivery, unexpected delays may occur due to weather, holidays, or carrier issues.

• Elegance Factory is not responsible for lost or stolen packages. If you experience any issues, please contact the shipping carrier or reach out to us at elegancefactoryca@gmail.com.

Returns & Exchanges

• For details on returns, please refer to our Return Policy 

For any shipping-related inquiries, feel free to reach out to us at elegancefactoryca@gmail.com

Thank you for shopping with Elegance Factory!